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Overall Job Purpose
Responsible for the information collection and analysis on behalf of organisation such as businesses and governments to make informed decisions.
He/She plans and implements research projects in line with the business needs, and assess the results. The position also considers work with the clients’ complaints that includes continues examination of the clients’ insights and outlook preparation.
Manager assists in the development of the research instruments, depending upon the selected methods, and works closely with external partners, ensuring the successful tasks’ execution. The Market Research Manager reviews the collected data, authors reports and makes business-oriented recommendations.
Targets & Key responsibilities:
communicate with the heads to understand and document the business objectives
collect, analyze and interpret data to identify patterns and solutions
write detailed reports, make actionable recommendations and present results;
run Market study with continuous monitoring of Performance Indicators and trends
manage Customer insights surveys
set up procedure, Monitor, analyze customer complaints and make relevant report with recommendations
select the most appropriate research methodology and techniques to fulfill businesses requests
design qualitative and quantitative research plans for products, services in line with business needs
cooperate with the relevant research agencies
Specific knowledge:
Knowledge and practical skills in research methodologies, instruments towards market and consumer studies.
Qualification, experience requirements:
Bachelor degree or above in Social Science, Business Studies, Psychology or Statistics or related disciples)
At least four years solid working experience in research within international companies (GfK, MASMI, TNS, Martec International, Synovate, ACNielsen, Euromonitor International)
Good project management skill and strong analytical, presentation skill.
Optimistic, Diligent, Reliable, Responsible, Pro-active, Self-motivated and able to work well under pressure independently
Basic knowledge of financial segment is an advantage
Good command English (Both Verbal and Written)
MS application skills required
In the subject of the letter, please, notify wanted position and salary.
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